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UK businesses are not deepening their use of AI, suggests ONS data

UK businesses are using AI like a cost-cutter, not a growth engine—and adoption is stalling.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

New ONS data reveals UK companies are stuck in shallow AI adoption: prioritizing free tools for efficiency over investing in proprietary models or new products. This signals a strategic gap that could widen the competitive moat for AI-native competitors.

The key facts

9 to know
  1. ONS data shows UK businesses not deepening AI use

  2. Free tools dominate adoption among companies

  3. Primary focus: efficiency savings, not product innovation

  4. Suggests lack of strategic AI investment depth

  5. Implication: UK at disadvantage vs. AI-native competitors

  6. UK companies prioritizing efficiency savings over new product development

  7. Free AI tools are most widely adopted across UK businesses

  8. ONS data suggests limited deepening of AI use beyond surface-level deployment

  9. Gap between AI adoption rhetoric and substantive product/capability innovation

Go to the source

Financial Times Technologyft.com

Publisher excerpt: Free tools are the most widely used by companies with focus on efficiency savings rather than developing new products
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