WorkThe story, in brief

Use of artificial intelligence for mental health splits opinion

Two-thirds of millennials are turning to AI for mental health. Here's why regulators are watching.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As AI chatbots become mainstream mental health tools, opinion splits on efficacy and safety—a critical policy and ethics question for leaders deploying AI in regulated verticals.

The key facts

6 to know
  1. 66% of ages 25-34 have used chatbots for wellbeing support

  2. Public opinion divided on AI mental health efficacy

  3. Emerging regulatory and safety governance question for healthcare AI deployment

  4. Opinion split suggests regulatory/ethical debate underway

  5. Mental health AI use case highlights safety governance gaps

  6. Healthcare sector adoption of consumer AI tools outpacing policy frameworks

Go to the source

Financial Times Technologyft.com

Publisher excerpt: Two-thirds of those aged 25 to 34 have asked chatbots for wellbeing support
Read original report
Back to today's editionMore work news

Keep reading

Related stories

More from Work