Users of xAI’s Grok Report Outages
Grok went down across three major US metros. Here's what it means for xAI's infrastructure reliability.
Why it matters
Service outages are a critical metric for AI product adoption and user trust. For a competing chatbot trying to gain market share against ChatGPT and Claude, widespread downtime signals infrastructure maturity concerns that investors and enterprise buyers will scrutinize.
The key facts
8 to knowGrok experienced widespread outages on Apr 23 2026
Outages concentrated in New York, Illinois, California
Outage tracking via DownDetector
No specific user count or duration data provided
xAI operates Grok as SpaceX subsidiary
Grok experienced widespread outages on Thursday, April 23, 2026
Outages concentrated in New York, Illinois, and California per DownDetector
Exact outage scope/duration unclear from available reporting
Go to the source
The Informationtheinformation.com
Publisher excerpt: Users of Grok, the AI chatbot operated by SpaceX subsidiary xAI, reported widespread outages on Thursday. Outages were especially common in New York, Illinois and California, according to the tracking site DownDetector. While it’s unclear exactly how widespread the outages are, many Grok users ...