Work IQ: Business and workplace intelligence in the flow of work
Microsoft grounds Copilot agents in Dynamics 365 and Power Platform data—moving AI from chat to operational context.
Why it matters
Work IQ embeds business intelligence directly into Microsoft's agentic Copilot, letting agents and workflows access live Dynamics 365 and Power Platform data. For enterprise buyers, this tightens the feedback loop between Copilot agents and transactional systems—reducing the grounding gap that has limited agentic deployments to read-only scenarios.
The key facts
9 to knowWork IQ feature grounds Microsoft Copilot and agents in Dynamics 365 and Power Platform data
Integration enables agents to access core business data in operational context
Part of Microsoft's broader agent-native product strategy
Targets the data-grounding and operational-context problem in agentic AI adoption
Work IQ grounds Microsoft Copilot and agents in Dynamics 365 and Power Platform data
Integration framed as 'business and workplace intelligence in the flow of work'
No pricing, availability date, permission model, or consumption limits disclosed
No independent validation or deployment outcomes cited
Announcement vehicle: Microsoft Dynamics 365 blog (vendor-owned channel)
Go to the source
Microsoft Dynamics 365 Blogmicrosoft.com
Publisher excerpt: Work IQ now grounds Microsoft Copilot and agents in your core business data from Microsoft Dynamics 365 and Microsoft Power Platform.