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Microsoft 2.5: EVP Pavan Davuluri wants to remake Windows for both human and agent users

Microsoft's Windows chief just acknowledged the backlash. Here's what 'agentic OS' actually means for your workflow.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

A senior Microsoft executive is reshaping Windows to accommodate autonomous AI agents running alongside human users—a fundamental shift in how operating systems will be designed. The backlash to his earlier framing signals real tension between the promise of agent productivity and user control/trust.

The key facts

9 to know
  1. Pavan Davuluri (EVP, Windows and Surface) rebuilding OS architecture for agent execution

  2. Customer backlash followed November 2025 'agentic OS' announcement

  3. Focus on Windows quality and reliability as prerequisite for agent deployment

  4. Interview format; strategic positioning rather than product ship or concrete feature

  5. Signals upcoming OS-level changes to support autonomous workflows

  6. Pavan Davuluri (EVP, Windows and Surface) rebuilding OS for agent-human coexistence

  7. Prior 'agentic OS' post generated customer backlash (November 2025)

  8. Focus on Windows quality and reliability alongside agent capability

  9. Interview-based narrative, not product announcement or hard data

Go to the source

GeekWiregeekwire.com

Publisher excerpt: Pavan Davuluri, who runs Windows and Surface at Microsoft, is rebuilding the operating system so AI agents can run on it alongside people. In the latest installment of GeekWire's Microsoft 2.5 series, he talks with Mary Jo Foley about the customer backlash that followed his "agentic OS" post last…
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