WorkThe story, in brief

Who needs consultants in the age of AI?

The consulting playbook just became AI-proof. Here's why humans still win.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As AI automates analysis and recommendations, management consultants are repositioning around change management and organizational psychology — the parts machines can't replicate. A profession thought to be disrupted is instead evolving.

The key facts

7 to know
  1. Consulting work shifting from analysis/reporting to change management and execution

  2. Human relationship-building and organizational influence remain irreplaceable in implementation

  3. McKinsey, BCG, Bain adapting service models to AI-augmented delivery

  4. Published Aug 2026 — suggests real post-automation shift in professional services

  5. Consulting work is changing shape as AI handles analysis and recommendations

  6. Human-led change management and stakeholder persuasion remain irreplaceable

  7. The value of consulting shifts from insights to implementation and organizational change

Go to the source

Financial Times Technologyft.com

Publisher excerpt: Getting a company to implement recommended changes is a contact sport that only humans can play
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